PRIVACY POLICY

Effective Date: 6/8/2025

At K&S Cleaning Solutions, we respect your privacy and are committed to protecting the information you share with us. This policy explains how we collect, use, and store your personal data when you contact us or request a cleaning quote.

1. What Information We Collect

When you fill in our quote form or contact us directly, we may collect:

Your name
Email address
Phone number
Home address (for quote or service location)
Number of bedrooms and bathrooms
Preferred days and times for cleaning
Any other details you choose to provide

We collect this information to help us provide an accurate quote and arrange a cleaning service that suits you.

2. How We Use Your Information

We use your information to:

Respond to your quote request or enquiry
Provide tailored cleaning quotes
Schedule and deliver our services
Communicate with you about your booking

We do not use your data for marketing purposes unless you’ve asked to be kept in touch. We will never sell or share your personal data with third parties.

3. How We Store and Protect Your Information

Your information is stored securely and is only accessed by the business owner (Shantisha) to manage your enquiry and services. We use password-protected devices and secure email platforms. Your data will be kept only for as long as needed to provide our services.

4. Your Rights

Under UK data protection law, you have the right to:

Request a copy of the data we hold about you
Ask us to correct or delete your data
Withdraw your consent at any time

To exercise your rights or ask a question, please contact us at k-scleaningsolution@hotmail.com

5. Cookies

Our website may use basic cookies to help improve your experience. These do not collect personally identifiable information.

6. Updates to This Policy

We may update this policy occasionally. Please check this page for the latest version.